Privacy Policy

Last updated: 18 August 2026

1. Introduction

Welcome to CII Academy ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our services. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information.

2. Information We Collect

We collect information that you provide directly to us, including:

Account Information: When you register for an account, we collect your name and email address.
Payment Information: When you make a purchase, payment details are processed by our third-party payment processor (Stripe). We do not store your full credit card information.
Course Progress: We track your progress through our courses and quizzes to provide you with performance analytics.
Communications: When you contact us for support or other inquiries, we collect the content of your messages.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services.
Process transactions and send you related information, including confirmations and receipts.
Send you technical notices, updates, security alerts, and support and administrative messages.
Respond to your comments, questions, and requests.
Personalize your learning experience.

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. However, no internet transmission is ever completely secure or error-free.

5. Cookies and Session Measurement

Essential storage supports sign-in, purchases and saved learning progress. Microsoft Clarity helps us understand how our pages are used. It starts without measurement cookies. You can optionally allow Clarity analytics cookies here and withdraw that choice at any time. Advertising storage remains disabled for Clarity.

6. Third-Party Services

We use necessary third-party services, such as Stripe for payments and Resend for emails. These parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@cii.academy